Office Manager

About the job

Core Job Responsibilities

• Localized Base Operations

• Establish localized shift scheduling systems, piece-rate compensation structures, and dynamic cost calculation models aligned with local culture and public holidays.

• Identify and develop key local talents (Local Leads) to build an efficient cross-border communication bridge; target completion of the first batch of Local Lead selection and empowerment within 6 months.

• Build local employee support systems including visa processing, accommodation, and transportation arrangements to reduce expatriate employee turnover risks.

• Organizational Development & HR Lifecycle Management

• Manage recruitment and talent pipeline development for local full-time, part-time, and intern teams; lead the establishment of localized recruitment channel matrices (LinkedIn + Dubai local recruitment platforms + university partnerships).

• Establish a rigorous “Employee Lifecycle Management System” (covering onboarding/training stage, growth stage, and maturity stage), with clear productivity thresholds and “loss-control countdown” mechanisms to quickly identify and address underperforming employees.

• Develop a workforce resource matrix based on employee skill tags and project experience to ensure precise manpower allocation and productivity optimization.

• Build a high-turnover risk early warning mechanism to address local management scenarios such as mass leave requests during Ramadan and Eid holidays.

• Project Delivery & Profitability Management

• Fully manage autonomous driving data annotation projects, including pilot annotation, quotation simulation support, and large-scale production delivery for 2D/3D bounding boxes, semantic segmentation, point cloud annotation, etc.

• Lead quotation simulation activities by providing productivity and capacity data as cost inputs for pricing decisions, while continuously tracking actual ROI performance.

• Establish a real-time profitability monitoring system for the base, tracking ROI by task and project; strictly control operational costs (target labor cost ratio: 60-70%) to achieve overall profitability targets.

• Compliance & Risk Management (Mandatory)

• Familiar with key provisions of the Saudi Labor Law / UAE labor regulations, including visa systems, probation period regulations, and contract termination procedures.

• Understand local social security systems and Saudization (Nitaqat) quota requirements.

• Establish localized labor dispute handling procedures and preventive risk-control mechanisms.

• Client Coordination & External Relationship Management

• Serve as the daily communication window with overseas clients and support regular quality audits and data compliance reviews.

• Assist in maintaining relationships with local government authorities, labor departments, embassies, and related external stakeholders.

• Administrative & Operational Management

• Oversee daily administrative and logistics operations of the base, including but not limited to utility bill payments, fire safety compliance follow-up, property management coordination, and office supply replenishment.

• Handle recording and preliminary review of daily operational expenses and reimbursement requests.

Qualifications & Requirements

• Bachelor’s degree or above in Human Resources, Business Administration, Management, or related fields.

• Minimum 3-5 years of experience in operations management, HR management, BPO, or data annotation project management.

• Strong cross-cultural communication and team management capabilities.

• Familiar with Middle East labor regulations and local recruitment practices.

• Proficient in English communication; Chinese language ability is preferred.

• Strong data analysis, cost control, and project management skills.

• Able to adapt to fast-paced and high-pressure working environments.

• Language: Chinese (Required)

Preferred Qualifications

• Experience managing large-scale autonomous driving data annotation projects.

• Familiarity with Middle East labor laws and localization operations.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.