Human Resources Manager

About the job

Job Title: HR & Operations Manager

Location: UAE

Industry: Stock-Lot Shoes / Footwear Trading

About the Role:

We are seeking a hands-on HR & Operations Manager to oversee our company’s daily operations, handle employee relations and grievances, and manage blue-collar recruitment for our warehouse and logistics team. The ideal candidate will ensure smooth day-to-day functioning across departments while maintaining a positive and compliant work environment.

Key Responsibilities:

🔹 Human Resources:

• Manage end-to-end HR operations including attendance, leave management, payroll coordination, and compliance.

• Handle employee relations and grievances with a fair, solution-oriented approach.

• Manage blue-collar recruitment (warehouse staff, helpers, loaders, drivers, etc.): sourcing, screening, onboarding, and documentation.

• Maintain employee records and ensure timely renewals of visas, contracts, and IDs.

• Support management in performance evaluations and disciplinary actions where required.

• Develop and maintain company HR policies and ensure adherence to UAE labor law.

• Organize basic training/orientation for new staff on company procedures and workplace conduct.

🔹 Operations Management:

• Oversee daily warehouse and office operations to ensure efficiency and smooth coordination.

• Coordinate between sales, warehouse, logistics, and finance to meet daily business requirements.

• Ensure timely delivery of goods, proper documentation, and customer satisfaction.

• Track inventory, dispatch schedules, and operational KPIs.

• Monitor operational costs and suggest improvements for efficiency.

• Liaise with suppliers, transporters, and external agencies for operational needs.

🔹 Administration:

• Manage office administration, including procurement of supplies and service providers.

• Ensure workplace safety, cleanliness, and compliance with company policies.

• Support management in day-to-day decision-making related to people and operations.

Requirements:

• Bachelor’s degree in HR, Business Administration, or related field.

• 4–7 years of HR & operations experience in trading, retail, or logistics (preferably in footwear or stock-lot business).

• Strong knowledge of UAE labor laws and HR best practices.

• Proven experience handling blue-collar recruitment and workforce management.

• Excellent communication and interpersonal skills.

• Strong organizational and problem-solving abilities.

• Proficient in MS Office and basic HR systems.

• Ability to work under pressure and multitask in a fast-paced trading environment.

What We Offer:

• Salary: AED 10k (depending on experience)

• Performance-based incentives

• Dynamic, collaborative work culture

• Opportunity to grow with a leading name in the stock-lot footwear trade